Carpenter & MacNeille: A League of Their Own

Carpenter & MacNeille offers five coordinated service groups to meet their clients’ needs, either as a team or as individual options to accommodate any project scope.

With a legacy spanning 28 years and counting, multidisciplinary design firm Carpenter & MacNeille exemplifies the power of partnership and collaboration in providing a seamless client experience. Founded by architect Rob MacNeille and builder Terry Carpenter, the firm's inception defied convention, uniting the realms of architecture and construction in a groundbreaking alliance. Today, MacNeille and Managing Director Mike Gray operate the company as a cohesive entity, where a team of over 70 professionals comprise five distinct groups dedicated to architectural design, interior design, construction, woodworking, and property services.

“The core idea of partnership and collaboration that we started with still animates the entire business across all five groups,” shares MacNeille. “We generate a lot of efficiencies by being organized internally to provide all these different services.” Here, professionals from diverse backgrounds coalesce, each contributing their unique expertise to create a dynamic and cohesive team. “At the heart of Carpenter & MacNeille’s success lies a company culture characterized by collaboration, support, and mutual respect,” Gray affirms. 

“We provide that single source,” says Anne Alberts, Head of Interior Design. “Rather than having to self-manage different trades, our clients appreciate working with a trusted source who can coordinate all aspects of their project.”

From an interior design perspective, Alberts notes the value of being in the loop from the beginning of a project to curate the flow and feel of each room. Whether it's seeking advice on tile, lighting, plumbing fixtures, or cabinetry, her team has access to a wealth of knowledge from colleagues across various disciplines.

Their extensive list of long-term clients appreciate working with these familiar faces over the years. With their fast-growing property services department, the journey doesn't end with the completion of a project; it extends into the realm of maintenance and care. “People love that they can trust us in their home and around their families. And they love that we can say yes to whatever they need,” says Chris Wagner, Head of Property Services.

From concierge-level assistance to seasonal maintenance tasks, the property services department offers a comprehensive suite of services tailored to each client's unique needs. Whether it's HVAC service, emergency plumbing repairs, day-to-day property management, or insurance claims assistance, clients trust Carpenter & MacNeille to deliver prompt, reliable solutions.

The company’s focus on nurturing talent for the long-term positions them well for the future, where tenured professionals are the fabric of the company. “The institutional knowledge that comes with retaining employees for decades is a tremendous strength,” says MacNeille. “We have a leadership team that's absolutely fantastic, and I think they're really poised to take this business into the next 28 years.” 

With Carpenter & MacNeille’s well-honed process that flows effortlessly from the inside out, clients experience seamless service from beginning to end, with trusted professionals who love what they do. As the firm continues to evolve and expand its offerings, its legacy of excellence will endure, shaping the built environment and enriching the lives of homeowners for generations to come.

(Photography by Greg Premru, Richard Mandelkorn, Sam Gray and Matt Kisiday)